Certificate II in Community Services

Your pathway to a career in Community Services starts here. As part of this qualification, genU Training gives you direction for developing your skills and confidence towards a career in the Community Services sector.
Course Code
CHC22015 (Release 1)
Course Length
5 months (day course)
Study Mode
Classroom delivery

Course Overview

This qualification gives you practical knowledge and skills to be a first point of contact and assist individuals in meeting their immediate needs.

Importantly, it offers pathways to further study and the chance to develop a rewarding and lasting career in the community services and welfare sectors.

  • Support individuals by providing a first point of contact
  • Refer individuals to a range of services
  • Work effectively with diverse co-workers and clients

Career opportunities

  • Assistant community services worker
  • Community services customer service
  • Contact officer

Learning Pathways

  • CHC32015 Certificate III in Community Services
  • CHC33015 Certificate III in Individual Support (Ageing, Home and Community)
  • CHC43115 Certificate IV in Disability
  • CHC43315 Certificate IV in Mental Health


genU Training has three Tuition fee levels. The fee you pay depends on whether you qualify for government subsidies.


Skills First Program (SFP) Concession Skills First Program (SFP) Fee For Service
$15.50 $77.50 $1,860.00

This training is delivered with Victorian and Commonwealth Government funding for eligible individuals. We encourage students with a disability to access government subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training's course fees please view our Fees & Charges page.

Nationally Recognised Training

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