Responsible Service of Alcohol (RSA)

Help ensure the safe consumption of alcohol. Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.

Course Overview

This course covers the skills and knowledge required to responsibly sell or serve alcohol including:

  • problems associated with excessive consumption
  • alcohol and the law
  • the question of who is responsible for RSA
  • facts about alcohol
  • improving the atmosphere of your premises
  • handling difficult customers.

Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The course also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

Course Dates

Please select your course date.

Start Date Location Cost
Thu 28th Feb 2019 at 9:30AM Sunshine Price $70.00 Apply
Wed 6th Mar 2019 at 9:30AM Ballarat Price $70.00 Apply
Wed 20th Mar 2019 at 9:30AM Ballarat Price $70.00 Apply
Fri 29th Mar 2019 at 9:30AM Sunshine Price $70.00 Apply
Wed 3rd Apr 2019 at 9:30AM Ballarat Price $70.00 Apply
Wed 24th Apr 2019 at 9:30AM Ballarat Price $70.00 Apply
Fri 26th Apr 2019 at 9:30AM Sunshine Price $70.00 Apply
Wed 8th May 2019 at 9:30AM Ballarat Price $70.00 Apply
Wed 22nd May 2019 at 9:30AM Ballarat Price $70.00 Apply
Fri 31st May 2019 at 9:30AM Sunshine Price $70.00 Apply

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